Wholesale Operations

Policy and Procedure Guidelines

Our wholesale operations are extremely disciplined owing to the large number of orders received each day. Please make yourself familiar with our policies and procedures for our respective distribution centres (DC's).

Foodstuffs South Island Limited operates 3 distribution centres within the South Island.

Centre Papanui DC Address 167 Main North Road Papanui Region South Island North of Timaru Range Proprietory Brand SKUs Centre Dunedin DC Address Midland Street Dunedin Region South Island South of Timaru Range Proprietory Brand SKUs

Centre Horny DC (Ambient) Address 17 Hickory Place Hornby Region Total South Island Range Centralised slow moving SKUs, general merchandise, imported SKUs

Centre Horny DC (Chilled/Frozen) Address 17 Hickory Place Hornby Region Total South Island Range Centralised distribution of all chilled and frozen SKUs

Supplier Order Picking & Despatch

Timing

The purchase orders are picked by the vendor and despatched in order to meet the agreed scheduled delivery day/time.

Documentation Requirements

The consignment is to be accompanied by a packing slip or invoice that must quote the Foodstuffs South Island Limited purchase order number.

Pallet Configurations

Each product is to be placed on a separate Chep pallet. If there are two or more dates for the same sku then they must also be separated on their own pallet.

A separate licence plate receiver label will need to be attached on receipt at the DC where there is more than one best by date supplied for a product.

All pallets are to be presented wrapped and in good condition.

Single SKU ambient pallets are to be a maximum height of 1.40m (including the pallet), Chilled and Frozen a maximum height of 1.20m.

All pallets shall not exceed one tonne in weight (inclusive of pallet).

Labelling

All outer cartons are to be labelled with a GS1 approved barcode. Products produced with less than 90 days shelf life must contain an EAN128 format outer barcode.

 

Supplier Deliveries into DC's

Timings & bookings

All Inwards deliveries must have a prearranged book in time which is made no less than ½ day prior to delivery.

A book in time must be arranged for each delivery vehicle.

Inward goods contact details are:

Papanui DC	03 353 8634
Dunedin DC	03 466 4145
Hornby DC (Ambient)	03 372 2944
Hornby DC (C&F)	03 372 2936

Unloading

The consignment note will be signed only for the number of pallets received and will be signed STC (subject to check).

Pallet Management

All pallets received by the DC's are managed on a transfer system. Foodstuffs will arrange to transfer pallets onto their account from a nominated suppliers account. This is facilitated by the Chep pallet transfer system.

A Chep pallet transfer levy authorisation form must be completed.

  Chep Pallet Transfer Levy Authorisation (pdf, 36KB)

Damages & discrepancies

The DC receiving staff are responsible for checking the pallets on arrival. Any damages or omissions are to be noted where possible, on the driver’s copy of the consignment note and clearly signed by both parties. Foodstuffs South Island Limited will advise the supplier with relevant details of the product damage or count discrepancy within a 24-hour period.

The supplier should provide contact details to the Inward Goods Supervisor & Buyer for delivery discrepancy advice.