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New World

The New World stores are the leading Group in the full service supermarkets segment. They offer a full promotional range of fresh foods, grocery, health and beauty, liquor, general merchandise, chilled and frozen product.

Promotional decisions are made by the New World Group Promotions Manager and/or Fresh Foods Merchandise Manager.

Promotions

The Group offers a weekly promotional programme, with selected products being featured in a weekly mailer.

Please see the New World Group Promotions Manager and/or Fresh Foods Merchandise Manager for further details regarding protocols on how best to promote within New World.

WWP's and Scan Promotions

Warehouse Withdrawal and scan promotions - these are designed for those products distributed through the central distribution network and should be discussed with the New World Group Promotions Manager. The vendor must first be approved to participate in this type of promotion.

New Lines

All new lines should be presented to the relevant New World Product Owner. If approved, a Foodstuffs Limited host support number will be allocated to your product. By host supporting your product all point of sale details will be available to each store. It is then the individual store's decision to stock the product.

The emphasis is on the vendor to achieve minimum stocking to continue the ongoing host support of that product. Should a product fall below the minimum requirements it will be deleted.

View the latest supplier notices and information regarding new products here.

Trade Spend

As an official vendor to the New World Group every vendor is required to promote with the group. Funds (trade spend) should be allocated to the Group based on its share and contribution to business. To ensure that there is fair and equitable spend, each vendor is required to divulge the value of its trade spend with the Group.This is to be expressed as a percentage to sales. We will not accept less than our fair share calculated in this manner.

Foodstuffs South Island Limited will regularly monitor trade spend to ensure it is in keeping with its share and that both parties are mutually benefiting from the spend.

The New World Promotions Manager is responsible for managing trade spend in all categories. To maximise sales their input into the allocation of trade spend is required.

Business Reviews

Foodstuffs South Island Limited requires regular updates of company and category performance. New World's performance should be benchmarked against its combined competitors performance and supplier performance in the supermarkets South Island region. Any issues relating to market share, stocking, promotions and planograms can then be addressed on a regular basis.
For all major vendor, quarterly, half yearly and annual reviews are required. For all other vendors reviews will be arranged as required.

See your New World Promotions Manager for a standardised review format.

Price Increases/Decreases

Please refer to the Pricing Guidelines Information.

Category Services

Foodstuffs South Island Limited embraces the principles of category management and offers its members and vendors a full category management service ranging from planograms through to in-house reviews of individual categories.

All planograms must to be channelled through the Category Services Manager for approval. There are strict in-house criteria for shelf layouts, which must be adhered to by all vendors.

Disputes Protocol

Foodstuffs South Island Limited reserves the right to challenge and take action against any vendor seen not to be acting in the best interest of the group. Payment disputes should be referred to the Financial Controller in the Finance & Administration Division.

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