Product Recall Procedure
We wish to remind you that our members and Foodstuffs South
Island Limited have an obligation to comply with the New Zealand
Food Amendment Act 1996, the Food Standards Code Australia New
Zealand, and the New Zealand Health and Safety in Employment Act
1992. In order to do so we have to be assured that product(s)
supplied either direct to our members, or via our warehouses comply
with this legislation.
ProductRecallNZ (http://www.gs1nz.org/productrecallnz.php)
is Foodstuffs preferred method of communication for withdrawals and
recalls in New Zealand.
In the event of a food & health safety issue resulting in
either a public product recall or trade product recall, in addition
to this information being communicated via ProductRecallNZ - we
also request that the following communication lines to Foodstuffs
South Island Limited be followed:
| Order Of Contact |
Title and Position |
Day Time Contact
(8am - 5pm) |
After Hours Contact |
| 1 |
Jocelyn Thornley
Food Safety Manager
|
(03) 363 6944 |
021 957 537 |
| 2 |
Amanda Butler
Food Safety Advisor
|
(03) 353 8744 |
021 320 617 |
| 3 |
Leigh Whakahau
Food Safety Advisor
|
(03) 353 8622 |
021 726 184 |
| 4 |
David MacKenzie
Merchandise Operations Manager
|
(03) 353 8791 |
021 713 261 |
In conjunction with the use of ProductRecall NZ -
Contact by telephone must be made with one of the above
listed Foodstuffs South Island Limited employees.
Foodstuffs South Island Limited will then advise our branch
managers and members via our internal systems. Obviously, if
suppliers and retailers work in tandem, we will minimise any
effects that defective product may have on our customer base.
Any queries please contact the undersigned
Jocelyn Thornley
Food Safety Advisor
Foodstuffs South Island Limited
Private Bag 4705
Christchurch, Fax 03 353 8195
Email: Jocelyn
Thornley
Key Contacts
