Policy and Procedure Guidelines
Our Distribution Centre operations are extremely
disciplined owing to the large number of orders received each day.
Please make yourself familiar with our policies and procedures for
our respective distribution centres (DC's).
Foodstuffs South Island Limited operates 3 distribution centres
within the South Island.
| Centre |
Address |
Region |
Range |
| Dunedin DC |
Midland Street
Dunedin |
South Island
South of Timaru |
Proprietory Brand SKU's |
| Hornby DC (Ambient) |
Quadrant Drive,
Hornby |
Total South Island |
Centralised slow moving SKUs, general merchandise, imported
SKUs |
| Hornby DC (Chilled/Frozen) |
Quadrant Drive,
Hornby |
Total South Island |
Centralised distribution of all chilled and frozen SKUs |
Supplier Order Picking & Despatch
Timing
The purchase orders are picked by the vendor and despatched in
order to meet the agreed scheduled delivery day/time.
Documentation Requirements
The consignment is to be accompanied by a packing slip or invoice
that must quote the Foodstuffs South Island Limited purchase order
number.
Pallet Configurations
Each product is to be placed on a separate pallet (Chep or
Loscam). If there are two or more dates for the same SKU then they
must also be separated on their own pallet.
All pallets are to be presented wrapped and in good
condition.
Single SKU ambient pallets are to be a maximum height of 1.40m
(including the pallet), Chilled and Frozen a maximum height of
1.20m.
All pallets shall not exceed one tonne in weight (inclusive of
pallet).
Labelling
All outer cartons are to be labelled with a GS1 approved barcode.
Products produced with less than 90 days shelf life must contain a
GS1-128 format outer barcode.
Supplier Deliveries into DC's
Timings & bookings
All Inwards deliveries must have a prearranged book in time which
is made no less than ½ day prior to delivery.
A book in time must be arranged for each delivery vehicle.
Inward goods contact details are:
| Dunedin DC |
03 466 4135 |
| Hornby DC (Ambient) |
03 372 2951 |
| Hornby DC (Temperature Control) |
03 372 2936 |
| Carmen Road DC |
03 420 1462 |
Unloading
The consignment note will be signed only for the number of pallets
received and will be signed STC (subject to check).
Pallet Management
All pallets received by the DC's are managed on a transfer system.
Foodstuffs will arrange to transfer pallets onto their account from
a nominated suppliers account. This is facilitated by the Chep and
Loscam pallet transfer system.
A Pallet Levy Authorisation Form must be completed.
Damages & Discrepancies
The DC receiving staff are responsible for checking the pallets on
arrival. Any damages or omissions are to be noted where possible,
on the driver's copy of the consignment note and clearly signed by
both parties. Foodstuffs South Island Limited will advise the
supplier with relevant details of the product damage or count
discrepancy within a 24-hour period.
The supplier should provide contact details to the Inward Goods
Supervisor & Buyer for delivery discrepancy advice.
Temperature Controlled Distribution Centre
This is a specialised operation and as such has comprehensive
procedures and guidelines that vendors need to be aware of. Refer
to the downloads for additional information available.
Downloads
Pallet Transfer Levy Authorisation Form.pdf (37kb)
Procurement & Operations Procedure Guidelines for Suppliers (2507kb)
