Policy and Procedure Guidelines
Our wholesale operations are extremely disciplined owing to the
large number of orders received each day. Please make yourself
familiar with our policies and procedures for our respective
distribution centres (DC's).
Foodstuffs South Island Limited operates 3 distribution centres
within the South Island.
| Centre |
Address |
Region |
Range |
| Papanui DC |
167 Main North Road
Papanui |
South Island
North of Timaru |
Proprietory Brand SKU's |
| Dunedin DC |
Midland Street
Dunedin |
South Island
South of Timaru |
Proprietory Brand SKU's |
| Hornby DC (Ambient) |
17 Hickory Place
Hornby |
Total South Island |
Centralised slow moving SKUs, general merchandise, imported
SKUs |
| Hornby DC (Chilled/Frozen) |
17 Hickory Place
Hornby |
Total South Island |
Centralised distribution of all chilled and frozen SKUs |
Supplier Order Picking & Despatch
Timing
The purchase orders are picked by the vendor and despatched in
order to meet the agreed scheduled delivery day/time.
Documentation Requirements
The consignment is to be accompanied by a packing slip or invoice
that must quote the Foodstuffs South Island Limited purchase order
number.
Pallet Configurations
Each product is to be placed on a separate Chep pallet. If there
are two or more dates for the same SKU then they must also be
separated on their own pallet.
A separate licence plate receiver label will need to be attached
on receipt at the DC where there is more than one best by date
supplied for a product.
All pallets are to be presented wrapped and in good
condition.
Single SKU ambient pallets are to be a maximum height of 1.40m
(including the pallet), Chilled and Frozen a maximum height of
1.20m.
All pallets shall not exceed one tonne in weight (inclusive of
pallet).
Labelling
All outer cartons are to be labelled with a GS1 approved barcode.
Products produced with less than 90 days shelf life must contain a
GS1-128 format outer barcode.
Supplier Deliveries into DC's
Timings & bookings
All Inwards deliveries must have a prearranged book in time which
is made no less than ½ day prior to delivery.
A book in time must be arranged for each delivery vehicle.
Inward goods contact details are:
| Papanui DC |
03 353 8634 |
| Dunedin DC |
03 466 4145 |
| Hornby DC (Ambient) |
03 372 2944 |
| Hornby DC (Chilled and Frozen) |
03 372 2936 |
Unloading
The consignment note will be signed only for the number of pallets
received and will be signed STC (subject to check).
Pallet Management
All pallets received by the DC's are managed on a transfer system.
Foodstuffs will arrange to transfer pallets onto their account from
a nominated suppliers account. This is facilitated by the Chep
pallet transfer system.
A Chep pallet transfer levy authorisation form must be
completed.
Damages & Discrepancies
The DC receiving staff are responsible for checking the pallets on
arrival. Any damages or omissions are to be noted where possible,
on the driver's copy of the consignment note and clearly signed by
both parties. Foodstuffs South Island Limited will advise the
supplier with relevant details of the product damage or count
discrepancy within a 24-hour period.
The supplier should provide contact details to the Inward Goods
Supervisor & Buyer for delivery discrepancy advice.
Temperature Controlled Distribution Centre
This is a specialised operation and as such has comprehensive
procedures and guidelines that vendors need to be aware of. Refer
to the downloads for additional information available.
Downloads
Pallet Transfer Levy Authorisation Form.pdf (37kb)
Ambient Pallet Height Standardisation (26kb)
Procurement and Operations Procedure Guidelines for Suppliers January 2013 (2064kb)
