At Foodstuffs South Island, our depositors are investors who are vital to the success of our organisation.
At Foodstuffs South Island, our trading members, staff, and other third parties we have a close association with, are able to deposit money with us. These At-Call deposits are invested into Foodstuffs South Island Limited and used for day-to-day business operations.
At-Call Deposits are issued under the terms of a registered Product Disclosure Statement (PDS). The latest registered PDS is dated 4 December 2019.
Go to the New Zealand Companies Office Disclosure Register for a copy of the PDS and application form for At-Call Deposits.
Interest rates on At-Call Deposits
At-Call Deposits earn interest at a rate set by Foodstuffs South Island Limited. Interest is calculated daily and paid in arrears at the end of February each year.
- The current interest rate for depositors is 5.10%
- The special interest rate for members, shareholders, and staff is 5.25%
These rates are effective from 6 June 2023.
Withdrawing your money
At-Call Deposits have no minimum term and you may withdraw any or all of your money on notice at any time, but not sooner than 24 hours after acceptance of your Deposit by Foodstuffs South Island Limited. Withdrawal requests received by 2pm on a working day, are usually processed on the same day.
Who is responsible for repaying you?
Repayments of the Deposits are guaranteed by Foodstuffs South Island and its Guaranteeing Subsidiaries under a Trust Deed between Foodstuffs South Island Limited, the Guaranteeing Subsidiaries and The New Zealand Guardian Trust Company Limited.
- Trust Deed 25 October 2019 (PDF | 475 KB)
- acknowledge your email within 1 to 2 working days, if you contacted us by email
- gather and evaluate information about your complaint
- respond to you within 20 working days.
If we cannot agree on how to resolve your issue You may refer your complaint to Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service. FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL’s service is free of charge to you.
You can contact FSCL: