The Foodstuffs South Island wholesale supply offering is designed to allow retailers who are not members of our co-operative to purchase grocery products from us.
You can view a copy of FSSI’s Wholesale Customer Pack and Wholesale Supply Policy here:
If you are a grocery retailer selling grocery products in New Zealand, our wholesale supply offer can help you access a range of quality products at fair prices for your customers.
The Foodstuffs South Island wholesale supply offering is for retailers who provide grocery products directly to consumers.
This offering will be managed by Trents, but is different to our Trents Wholesale business, which is primarily focused on foodservice customers (read more about Trents here).
Who can get wholesale supply from us?
Our wholesale offering is targeted specifically at grocery retailers who will on-sell the products they have purchased. It’s not designed for private individuals who will consume the grocery products themselves. To be eligible you must supply groceries directly or indirectly at retail to consumers.
What products are available for wholesale supply?
We have a wide range of grocery products across all categories available in our distribution centres. However, not all products are available – this is the suppliers’ choice.
Please note we only supply groceries in bulk quantities, there are no home brands available (Pams, Value, etc) and our minimum per-order value is $1,000 ex GST.
Get in touch with our team to discuss product availability and pricing.
Want to know more?
If you’re interested in applying to purchase wholesale grocery products from Foodstuffs South Island, get in touch with our team via the form below.
FSSI Wholesale Customer Complaints / Disputes
At FSSI we are committed to fostering strong, long-lasting relationships with our wholesale customers.
We are also committed to transparency and resolving issues in good faith.
There are complaint / dispute resolution options available to wholesale customers:
1. Submit a complaint / dispute to FSSI
Please email [email protected] with the complaint or dispute details.
2. Dispute Resolution Scheme
Alternatively you may refer the complaint or dispute to the Grocery Industry Dispute Resolution Scheme in accordance with Part 4, subpart 5 of the Grocery Industry Competition Act 2023.
The Scheme is an out-of-court- process that can result in a legally binding outcome.
Our preference is that you raise the matter with FSSI first by emailing us so that we can resolve any issues promptly with you and in good faith.