Foodstuffs South Island's Market Study Dashboard

The Government has confirmed the actions it plans to take in response to the Commerce Commission’s final report on the Market Study into the retail grocery sector. Foodstuffs South Island have been actively engaged in the Market Study process, working constructively with the Commission and MBIE, and actioning a number of initiatives that improve the shopping experience for our customers. Here’s how we’re going as at July 2022.

How are we helping customers find the best value?

To help customers find the best value, the report recommended we ensure our pricing and promotional practices, and the terms and conditions of our loyalty programme and privacy policy, are simple and easy to understand.


Pricing and promotions

Together with Foodstuffs North Island, we’re working to simplify our pricing and promotions nationwide.


Loyalty programme and privacy policy

Together with Foodstuffs North Island, we’re working to ensure our loyalty programme and data collection and user practices are clear and transparent.

Clubcard rewards

 

Programme Qualifying spend (NZD) Rewards earned Conversion
Airpoints $25 0.185 $150 = 1.11 Airpoints Dollar
Flybuys $25 1 1 Flybuys earned = 1 Point
28 Flybuys earned = $5 New World Dollars
4 Flybuys earned = 3c off per litre up to 50L at Z and Caltex

 

 


Unit pricing

MBIE has released a Discussion Paper on introducing a mandatory Unit Pricing regime in New Zealand for Grocery retailers.  We are currently preparing a submission on that paper supporting in principle the introduction of such a regime and highlighting a number of areas for careful consideration. 


Price comparison services

We have  reached  out to price comparison websites to  ask if they have questions regarding access to our product range.

 

 


Grocery Price Index

In a first for NZ’s supermarket industry, and to support our work to get best value for New Zealanders, we’ve engaged an independent economic consultancy to develop a monthly grocery index using Foodstuffs real-time data to show price changes and the drivers behind them.

 

 

Monthly grocery price changes
Index will provide customers with a detailed understanding about grocery price changes and the drivers behind them.

 

How are we making sure there’s a level playing field for our competitors?

To help customers find the best value, the report recommended that we ensure our pricing and promotional practices, and the terms and conditions of our loyalty programme and privacy policy, are simple and easy to understand.


Freeing up land for supermarket development

We note the passing of the passing of the Commerce (Grocery Sector Covenants) Amendment Act 2022 which makes grocery sector land covenants unenforceable.  We are committed to taking steps to remove the restrictive covenants that are in place.

Wholesale

How are we improving our relationships with suppliers?

We support a mandatory code of conduct with an independent regulator that will improve outcomes for suppliers and customers.


Code of conduct